Struggling to get TNG working

Web based, multi-user, Telephone Management System with budget management and barring control

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Struggling to get TNG working

Postby jarrid » Thu Oct 01, 2015 1:08 pm

Hello There

was just hoping someone could perhaps give me some guidance as to what plugin version I should use when connecting a TNG and a SAMSUNG NX820 pabx .currently I get raw data but no activity on call list page. please see my attachment of raw file if any one can help thanks.
I am using tng ver 1.1.1.12 and have tried Samsung 7400 plugin version ,but to no avail.
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Last edited by jarrid on Mon Oct 05, 2015 7:52 am, edited 1 time in total.
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Re: Struggling to get TNG working

Postby Lindisa Bajisi23 » Thu Oct 01, 2015 3:38 pm

H Jarid

We will be able to assist when we see from the the format of your raw data which plugin is suitable for your tng.
Please attach the raw.txt file and ini.tng file.
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Re: Struggling to get TNG working

Postby jarrid » Mon Oct 05, 2015 7:53 am

Please see attached raw data file .thanks
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Re: Struggling to get TNG working

Postby Lindisa Bajisi23 » Mon Oct 05, 2015 4:12 pm

Hi Jarrid

Thanks for adding the raw data.
From the raw data format we have found that you suppose to be using erricson BP250 plugin
For BP 250 plugin to function properly you need to see that your PABX has the settings that are on the forum post below:

Ericsson BP250/BP50 settings to use with Topaz/TNG.
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