Leading 0 missing; billing as international call on outgoing

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Leading 0 missing; billing as international call on outgoing

Postby kalr » Thu Feb 18, 2016 10:11 am

Hi there

I re-installed my copy of TNG on asterisk. The leading zero is missing on outgoing calls e.g instead off 0112341234 it is recorded as 112341234 and bills it as international. Under settings I have unchecked the option to remove leading zero; but it does not change anything.

Please advise.

Kind regards
Kal
kalr
 
Posts: 6
Joined: Mon Sep 03, 2012 2:17 pm

Re: Leading 0 missing; billing as international call on outg

Postby Luanda_Junzi » Thu Feb 18, 2016 10:15 am

Hi Kalr

Can you Please attach Area Information screenshot

On TNG under general settings.

Regards

Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm

Re: Leading 0 missing; billing as international call on outg

Postby kalr » Thu Feb 18, 2016 10:29 am

Thanks Luanda

please see the attached
You do not have the required permissions to view the files attached to this post.
kalr
 
Posts: 6
Joined: Mon Sep 03, 2012 2:17 pm

Re: Leading 0 missing; billing as international call on outg

Postby Luanda_Junzi » Thu Feb 18, 2016 10:40 am

Hi Karl

can you try this one.

Code: Select all
Killall tng

rm exchange.dat file.

LANG=C

./tnglive -D


Regards

Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm

Re: Leading 0 missing; billing as international call on outg

Postby kalr » Thu Feb 18, 2016 11:11 am

Hi Luanda

I have made the changes. Seems it stopped downloaded new data. the RAW file is no longer being updated.

kind regards
Kal
kalr
 
Posts: 6
Joined: Mon Sep 03, 2012 2:17 pm

Re: Leading 0 missing; billing as international call on outg

Postby Luanda_Junzi » Thu Feb 18, 2016 11:13 am

Hi Kalr

Can you call support line and grant me team viewer access.

Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm


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