TNG data gone

[Belinda Frick]

Dear Refiloe

Thank you for the log file.

We will discuss the following entries internally and advise:

2019-09-26 10:04:56:932 [1.1.1.12] - Activation server check-in starting (forced)
2019-09-26 10:05:01:495 [1.1.1.12] - Response from activation server "upload|inifile|"
2019-09-26 10:05:01:692 [1.1.1.12] - Response from activation server "disconnect"
2019-09-26 10:05:01:692 [1.1.1.12] - HandleDisconnect: not active
2019-09-26 10:05:01:692 [1.1.1.12] - Activation server check-in completed

[Belinda Frick]

Dear Refiloe

We also need the tng.ini file

It is in the folder:
/opt/datatex/tng

Thank you

[refiloe]

Hi,

Is there any feedback regarding this

[Belinda Frick]

Dear Refiloe

We also need the tng.ini file

It is in the folder:
/opt/datatex/tng

Please attach - rename to tng.txt

Thank you

[refiloe]

Hi,

The tng.ini file is there do you need me to send it

[refiloe]

hi,

Attached is the file incase you need it,

[Belinda Frick]

Dear Refiloe

Just a quick update.

Admin is looking into the activation.
I will advise once you can test again.

[Lee Hendricks]

Dear Refiloe

Just following up, after Admin contacted you this week.

Could you activate the TNG?