TNG data gone

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Re: TNG data gone

Postby Belinda Frick » Thu Sep 26, 2019 11:03 am

Dear Refiloe

Thank you for the log file.

We will discuss the following entries internally and advise:

2019-09-26 10:04:56:932 [1.1.1.12] - Activation server check-in starting (forced)
2019-09-26 10:05:01:495 [1.1.1.12] - Response from activation server "upload|inifile|"
2019-09-26 10:05:01:692 [1.1.1.12] - Response from activation server "disconnect"
2019-09-26 10:05:01:692 [1.1.1.12] - HandleDisconnect: not active
2019-09-26 10:05:01:692 [1.1.1.12] - Activation server check-in completed
Belinda Frick
 
Posts: 3739
Joined: Fri Nov 12, 2010 4:25 pm

Re: TNG data gone

Postby Belinda Frick » Thu Sep 26, 2019 12:06 pm

Dear Refiloe

We also need the tng.ini file

It is in the folder:
/opt/datatex/tng

Thank you
Belinda Frick
 
Posts: 3739
Joined: Fri Nov 12, 2010 4:25 pm

Re: TNG data gone

Postby refiloe » Thu Sep 26, 2019 1:08 pm

Hi,

Is there any feedback regarding this
refiloe
 
Posts: 26
Joined: Fri Mar 29, 2019 10:13 am

Re: TNG data gone

Postby Belinda Frick » Fri Sep 27, 2019 10:39 am

Dear Refiloe

We also need the tng.ini file

It is in the folder:
/opt/datatex/tng

Please attach - rename to tng.txt

Thank you
Belinda Frick
 
Posts: 3739
Joined: Fri Nov 12, 2010 4:25 pm

Re: TNG data gone

Postby refiloe » Fri Sep 27, 2019 1:02 pm

Hi,

The tng.ini file is there do you need me to send it
refiloe
 
Posts: 26
Joined: Fri Mar 29, 2019 10:13 am

Re: TNG data gone

Postby refiloe » Fri Sep 27, 2019 1:04 pm

hi,

Attached is the file incase you need it,
You do not have the required permissions to view the files attached to this post.
refiloe
 
Posts: 26
Joined: Fri Mar 29, 2019 10:13 am

Re: TNG data gone

Postby Belinda Frick » Wed Oct 02, 2019 4:29 pm

Dear Refiloe

Just a quick update.

Admin is looking into the activation.
I will advise once you can test again.
Belinda Frick
 
Posts: 3739
Joined: Fri Nov 12, 2010 4:25 pm

Re: TNG data gone

Postby Lee Hendricks » Wed Oct 09, 2019 4:00 pm

Dear Refiloe

Just following up, after Admin contacted you this week.

Could you activate the TNG?
Lee Hendricks
 
Posts: 131
Joined: Mon Aug 25, 2014 2:18 pm

Previous

Return to TNG

Who is online

Users browsing this forum: No registered users and 1 guest

cron