TNG Costing

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

TNG Costing

Postby azola_sofi » Thu Sep 06, 2012 2:28 pm

Hi Guys

I am not sure if this has been posted before, but if it has the please forgive me for posting it again. I am having a problem with the costing of 087 number on TNG. The calls are routed through the telkom ISDN but it it wont show the call cost. It shows the cost for all other calls through the ISDN lines but not the 087 numbers.
azola_sofi
 
Posts: 12
Joined: Wed Aug 29, 2012 4:03 pm

Re: TNG Costing

Postby Belinda Frick » Fri Sep 07, 2012 9:51 am

Which version of TNG are you running?

We updated the rates for 2011, which also includes the new prefixes. If your subscription is up to date, you can load version 1.1.1.18 - see forum post: Upgrading TNG (with buffer) v1.0.7.6 to TNG v1.1.1.8

Also see: Why does only some of my call have a cost?
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

Re: TNG Costing

Postby azola_sofi » Fri Sep 07, 2012 3:37 pm

I have TNG version 1.0.7.0-2.
azola_sofi
 
Posts: 12
Joined: Wed Aug 29, 2012 4:03 pm

Re: TNG Costing

Postby Belinda Frick » Wed Oct 03, 2012 2:27 pm

To have the correct costing for all the new prefixes, you need to upgrade to TNG 1.1.1.8.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm


Return to TNG

Who is online

Users browsing this forum: No registered users and 1 guest