CISCO CALL MANAGER - MOTOROLLA TELEPHONY INTERFACE

[annam]

Please refer to attached file generated by the motorolla /cisco interface link. The calls are not coming through TNG, For TNG Jwaneng, Cisco Call Manger 8. Plugin PCisco_Call_Manager_8_ftp_beta.dll, version 2012.03.28.1

[Belinda Frick]

I compared your CISCO field with that the plugin was written.

It does not match that of either CISCO Call Manager 8 options.

I also checked it against the CM 4 and 5 - it does not match.

Code: Select all

Debswana:

"cdrRecordType","globalCallID_callManagerId","globalCallID_callId","origLegCallIdentifier","dateTimeOrigination","origNodeId","origSpan","origIpAddr","callingPartyNumber","callingPartyUnicodeLoginUserID","origCause_location","origCause_value","origPrecedenceLevel","origMediaTransportAddress_IP","origMediaTransportAddress_Port","origMediaCap_payloadCapability","origMediaCap_maxFramesPerPacket","origMediaCap_g723BitRate","origVideoCap_Codec","origVideoCap_Bandwidth","origVideoCap_Resolution","origVideoTransportAddress_IP","origVideoTransportAddress_Port","origRSVPAudioStat","origRSVPVideoStat","destLegIdentifier","destNodeId","destSpan","destIpAddr","originalCalledPartyNumber","finalCalledPartyNumber","finalCalledPartyUnicodeLoginUserID","destCause_location","destCause_value","destPrecedenceLevel","destMediaTransportAddress_IP","destMediaTransportAddress_Port","destMediaCap_payloadCapability","destMediaCap_maxFramesPerPacket","destMediaCap_g723BitRate","destVideoCap_Codec","destVideoCap_Bandwidth","destVideoCap_Resolution","destVideoTransportAddress_IP","destVideoTransportAddress_Port","destRSVPAudioStat","destRSVPVideoStat","dateTimeConnect","dateTimeDisconnect","lastRedirectDn","pkid","originalCalledPartyNumberPartition","callingPartyNumberPartition","finalCalledPartyNumberPartition","lastRedirectDnPartition","duration","origDeviceName","destDeviceName","origCallTerminationOnBehalfOf","destCallTerminationOnBehalfOf","origCalledPartyRedirectOnBehalfOf","lastRedirectRedirectOnBehalfOf","origCalledPartyRedirectReason","lastRedirectRedirectReason","destConversationId","globalCallId_ClusterID","joinOnBehalfOf","comment","authCodeDescription","authorizationLevel","clientMatterCode","origDTMFMethod","destDTMFMethod","callSecuredStatus","origConversationId","origMediaCap_Bandwidth","destMediaCap_Bandwidth","authorizationCodeValue","outpulsedCallingPartyNumber","outpulsedCalledPartyNumber","origIpv4v6Addr","destIpv4v6Addr","origVideoCap_Codec_Channel2","origVideoCap_Bandwidth_Channel2","origVideoCap_Resolution_Channel2","origVideoTransportAddress_IP_Channel2","origVideoTransportAddress_Port_Channel2","origVideoChannel_Role_Channel2","destVideoCap_Codec_Channel2","destVideoCap_Bandwidth_Channel2","destVideoCap_Resolution_Channel2","destVideoTransportAddress_IP_Channel2","destVideoTransportAddress_Port_Channel2","destVideoChannel_Role_Channel2","IncomingProtocolID","IncomingProtocolCallRef","OutgoingProtocolID","OutgoingProtocolCallRef","currentRoutingReason","origRoutingReason","lastRedirectingRoutingReason","huntPilotPartition","huntPilotDN,"calledPartyPatternUsage"

CM8:
"cdrRecordType","globalCallID_callManagerId","globalCallID_callId","origLegCallIdentifier","dateTimeOrigination","origNodeId","origSpan","origIpAddr","callingPartyNumber","callingPartyUnicodeLoginUserID","origCause_location","origCause_value","origPrecedenceLevel","origMediaTransportAddress_IP","origMediaTransportAddress_Port","origMediaCap_payloadCapability","origMediaCap_maxFramesPerPacket","origMediaCap_g723BitRate","origVideoCap_Codec","origVideoCap_Bandwidth","origVideoCap_Resolution","origVideoTransportAddress_IP","origVideoTransportAddress_Port","origRSVPAudioStat","origRSVPVideoStat","destLegIdentifier","destNodeId","destSpan","destIpAddr","originalCalledPartyNumber","finalCalledPartyNumber","finalCalledPartyUnicodeLoginUserID","destCause_location","destCause_value","destPrecedenceLevel","destMediaTransportAddress_IP","destMediaTransportAddress_Port","destMediaCap_payloadCapability","destMediaCap_maxFramesPerPacket","destMediaCap_g723BitRate","destVideoCap_Codec","destVideoCap_Bandwidth","destVideoCap_Resolution","destVideoTransportAddress_IP","destVideoTransportAddress_Port","destRSVPAudioStat","destRSVPVideoStat","dateTimeConnect","dateTimeDisconnect","lastRedirectDn","pkid","originalCalledPartyNumberPartition","callingPartyNumberPartition","finalCalledPartyNumberPartition","lastRedirectDnPartition","duration","origDeviceName","destDeviceName","origCallTerminationOnBehalfOf","destCallTerminationOnBehalfOf","origCalledPartyRedirectOnBehalfOf","lastRedirectRedirectOnBehalfOf","origCalledPartyRedirectReason","lastRedirectRedirectReason","destConversationId","globalCallId_ClusterID","joinOnBehalfOf","comment","authCodeDescription","authorizationLevel","clientMatterCode","origDTMFMethod","destDTMFMethod","callSecuredStatus","origConversationId","origMediaCap_Bandwidth","destMediaCap_Bandwidth","authorizationCodeValue","outpulsedCallingPartyNumber","outpulsedCalledPartyNumber","origIpv4v6Addr","destIpv4v6Addr","origVideoCap_Codec_Channel2","origVideoCap_Codec","origVideoCap_Bandwidth","origVideoCap_Resolution","origVideoTransportAddress_IP","origVideoTransportAddress_Port","origRSVPAudioStat","origRSVPVideoStat","destLegIdentifier","destNodeId","destSpan","destIpAddr","originalCalledPartyNumber","finalCalledPartyNumber","finalCalledPartyUnicodeLoginUserID","destCause_location","destCause_value","destPrecedenceLevel","destMediaTransportAddress_IP","destMediaTransportAddress_Port","destMediaCap_payloadCapability","destMediaCap_maxFramesPerPacket","destMediaCap_g723BitRate","destVideoCap_Codec","destVideoCap_Bandwidth","destVideoCap_Resolution","destVideoTransportAddress_IP","destVideoTransportAddress_Port","destRSVPAudioStat","destRSVPVideoStat","dateTimeConnect","dateTimeDisconnect","lastRedirectDn","pkid","originalCalledPartyNumberPartition","callingPartyNumberParition","finalCalledPartyNumberPartition","lastRedirectDnPartition","duration","origDeviceName","destDeviceName","origCallTerminationOnBehalfOf","destCallTerminationOnBehalfOf","origCalledPartyRedirectOnBehalfOf","lastRedirectRedirectOnBehalfOf","origCalledPartyRedirectReason","lastRedirectRedirectReason","destConversationId","globalCallId_ClusterID","joinOnBehalfOf","comment","authCodeDescription","authorizationLevel","clientMatterCode","origDTMFMethod","destDTMFMethod","callSecuredStatus","origConversationId","origMediaCap_Bandwidth","destMediaCap_Bandwidth","authorizationCodeValue","outpulsedCallingPartyNumber","outpulsedCalledPartyNumber","origIpv4v6Addr","destIpv4v6Addr","origVideoCap_Codec_Channel2","origVideoCap_Bandwidth_Channel2","origVideoCap_Resolution_Channel2","origVideoTransportAddress_IP_Channel2","origVideoTransportAddress_Port_Channel2","origVideoChannel_Role_Channel2","destVideoCap_Codec_Channel2","destVideoCap_Bandwidth_Channel2","destVideoCap_Resolution_Channel2","destVideoTransportAddress_IP_Channel2","destVideoTransportAddress_Port_Channel2","destVideoChannel_Role_Channel2","IncomingProtocolID","IncomingProtocolCallRef","OutgoingProtocolID","OutgoingProtocolCallRef","currentRoutingReason","origRoutingReason","lastRedirectingRoutingReason","huntPilotPartition","huntPilotDN","calledPartyPatternUsage"

CM8 EXPRESS:
"Unix_time","Call-ID","CDR-Type","leg-type","h323-conf-id","peer address","peer-sub-address","h323-setup-time","alert-time","h323-connect-time","h323-disconnect-time","h323-disconnect-cause","disconnect-text","h323-call-origin","charged-units","info-type","paks-out","bytes-out","paks-in","bytesin","Username","clid (Calling Number)","dnis(Called Number)","Voice Feature","Feature-op-time"

CM 5:
"cdrRecordType","globalCallID_callManagerId","globalCallID_callId","origLegCallIdentifier","dateTimeOrigination","origNodeId","origSpan","origIpAddr","callingPartyNumber","callingPartyUnicodeLoginUserID","origCause_location","origCause_value","origPrecedenceLevel","origMediaTransportAddress_IP","origMediaTransportAddress_Port","origMediaCap_payloadCapability","origMediaCap_maxFramesPerPacket","origMediaCap_g723BitRate","origVideoCap_Codec","origVideoCap_Bandwidth","origVideoCap_Resolution","origVideoTransportAddress_IP","origVideoTransportAddress_Port","origRSVPAudioStat","origRSVPVideoStat","destLegIdentifier","destNodeId","destSpan","destIpAddr","originalCalledPartyNumber","finalCalledPartyNumber","finalCalledPartyUnicodeLoginUserID","destCause_location","destCause_value","destPrecedenceLevel","destMediaTransportAddress_IP","destMediaTransportAddress_Port","destMediaCap_payloadCapability","destMediaCap_maxFramesPerPacket","destMediaCap_g723BitRate","destVideoCap_Codec","destVideoCap_Bandwidth","destVideoCap_Resolution","destVideoTransportAddress_IP","destVideoTransportAddress_Port","destRSVPAudioStat","destRSVPVideoStat","dateTimeConnect","dateTimeDisconnect","lastRedirectDn","pkid","originalCalledPartyNumberPartition","callingPartyNumberPartition","finalCalledPartyNumberPartition","lastRedirectDnPartition","duration","origDeviceName","destDeviceName","origCallTerminationOnBehalfOf","destCallTerminationOnBehalfOf","origCalledPartyRedirectOnBehalfOf","lastRedirectRedirectOnBehalfOf","origCalledPartyRedirectReason","lastRedirectRedirectReason","destConversationId","globalCallId_ClusterID","joinOnBehalfOf","comment","authCodeDescription","authorizationLevel","clientMatterCode","origDTMFMethod","destDTMFMethod","callSecuredStatus","authorizationCodeValue"

CM 4:
"cdrRecordType","globalCallID_callManagerId","globalCallID_callId","origLegCallIdentifier","dateTimeOrigination","origNodeId","origSpan","origIpAddr","callingPartyNumber","callingPartyUnicodeLoginUserID","origCause_location","origCause_value","origPrecedenceLevel","origMediaTransportAddress_IP","origMediaTransportAddress_Port","origMediaCap_payloadCapability","origMediaCap_maxFramesPerPacket","origMediaCap_g723BitRate","origVideoCap_Codec","origVideoCap_Bandwidth","origVideoCap_Resolution","origVideoTransportAddress_IP","origVideoTransportAddress_Port","origRSVPAudioStat","origRSVPVideoStat","destLegIdentifier","destNodeId","destSpan","destIpAddr","originalCalledPartyNumber","finalCalledPartyNumber","finalCalledPartyUnicodeLoginUserID","destCause_location","destCause_value","destPrecedenceLevel","destMediaTransportAddress_IP","destMediaTransportAddress_Port","destMediaCap_payloadCapability","destMediaCap_maxFramesPerPacket","destMediaCap_g723BitRate","destVideoCap_Codec","destVideoCap_Bandwidth","destVideoCap_Resolution","destVideoTransportAddress_IP","destVideoTransportAddress_Port","destRSVPAudioStat","destRSVPVideoStat","dateTimeConnect","dateTimeDisconnect","lastRedirectDn","pkid","originalCalledPartyNumberPartition","callingPartyNumberPartition","finalCalledPartyNumberPartition","lastRedirectDnPartition","duration","origDeviceName","destDeviceName","origCallTerminationOnBehalfOf","destCallTerminationOnBehalfOf","origCalledPartyRedirectOnBehalfOf","lastRedirectRedirectOnBehalfOf","origCalledPartyRedirectReason","lastRedirectRedirectReason","destConversationId","globalCallId_ClusterID","joinOnBehalfOf","comment","authCodeDescription","authorizationLevel","clientMatterCode","origDTMFMethod","destDTMFMethod","callSecuredStatus","authorizationCodeVaue"

We do not have a plugin for your CM 8 format.

[annam]

Hi Belinda,
The current CDR with the MOTOROLLA radio extensions does not look any different from the old layout. Please see attached file.

The MOTOROLLA tnterface records have extensions starting with a 1. The extesion range for 1 was not included in the plugin.EXT file(we are about to test it). The extensions starting with a 1 are 5 digits long. Does it make a difference?

[annam]

HI Belinda

Please assit with the issue reported above.

Regards

[annam]

The issue of interfacing the Motorolla radio calls with those orginating from the Cisco extensions is still a problem. Debswana would like to report on this. Can we request that a new plugin for Cisco_Motorolla_Radio_Calls be created?