Uploading data to TNG database

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Uploading data to TNG database

Postby theu » Fri Mar 16, 2012 7:51 am

Hi
Is it possible to upload call records from an excel file to the TNG database.
This call records were captured on a Hard & Soft buffer and saved to an excel file.
If possible to upload and use this info in the TNG, what is the procedure.
(See attached file)
Thanks
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theu
 
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Joined: Fri Mar 16, 2012 7:30 am
Location: GB

Re: Uploading data to TNG database

Postby Belinda Frick » Fri Mar 16, 2012 8:24 am

To import the raw data, we need a plugin to translate it. We have plugins for the standard output from the PABX models, but not to translate 3rd party TMS data.

For see TNG call data import options

If you can change the Excel output to the TOPAZ PIP format, you can use the PTOPAZPipe.dll to import the call details.
Belinda Frick
 
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