Tng Emailed Reports

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Tng Emailed Reports

Postby Frankbetz » Mon Jun 18, 2012 11:03 am

The report does not reflect correctly in the body on the mail but shows correctly if you open attachment? See attached file below!
The second call shows as R449 it should be R4.49

Thanks

Frank
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Frankbetz
 
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Re: Tng Emailed Reports

Postby Belinda Frick » Mon Jun 18, 2012 12:21 pm

TNG reports are in html format. When a report is e-mailed then the TNG report will be attached in html format.

Depending on your mail setup, when you receive the e-mail it could also be embedded. We only support the attached html report. The report embedded in your e-mail could have format/display issues and we have no control over this. Please use the attached html report as this is the file TNG created.

If your mailserver strips html attachments, you need to address it with the service provider. Also see forum post: My scheduled reports has no attachments
Belinda Frick
 
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