Web based, multi-user, Telephone Management System with budget management and barring control
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by annam » Fri Oct 05, 2012 3:59 pm
Tng using file splitter. Not able to read cdr records from Cisco PABX.
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annam
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by Odette Danster » Tue Oct 16, 2012 10:10 am
Dear Anna
We have investigated the logs and found that after the " [FRP] TNG not ready to process files. [Repeated 50 times]" entries in the log, TNG was able to load the cdr files.
Please see log entries below:
2012-10-05 10:56:52:332 [1.0.7.0] - [FRP] CDR File "C:\Program Files (x86)\Datatex\FileSplitter\ciscoout\cdr_StandAloneCluster_01_201209242303_146058_20120925010347006.cis" added to list.
2012-10-05 10:56:52:347 [1.0.7.0] - [FRP] CDR File "C:\Program Files (x86)\Datatex\FileSplitter\ciscoout\cdr_StandAloneCluster_01_201209242313_146059_20120925011357009.cis" added to list.
Once the files are added to list TNG loads the information and you should be able to draw reports for the data that was loaded.
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Odette Danster
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