Mitel 3300 Console Calls not being recorded

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Re: Mitel 3300 Console Calls not being recorded

Postby ZanePhelan » Thu Jan 31, 2013 2:06 pm

Hi Leon,

The devices on these extensions are Mitel 5550 IP Consoles, so they will be reported as ATTN1, ATTN2 etc or the windows usersname of the cosole operattor (depending on programming). Both will report a alphanumeric name and not a number as their extension/device name.
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Re: Mitel 3300 Console Calls not being recorded

Postby Leon van Heerden » Thu Jan 31, 2013 2:25 pm

Belinda also mentioned that I missed the one part where it was stated that the actual problem is the fact that the trunk and the extension is swapped around. I will have to look at the rawdata through the plugin and get back to you.
----
Leon van Heerden
http://www.datatex.co.za
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Re: Mitel 3300 Console Calls not being recorded

Postby ZanePhelan » Thu Jan 31, 2013 2:36 pm

Thanks
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Re: Mitel 3300 Console Calls not being recorded

Postby ZanePhelan » Thu Feb 07, 2013 9:23 am

Hi Leon,

Have you managed to update the plugin yet?

Been waiting on a solution since begining of Dec...
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Re: Mitel 3300 Console Calls not being recorded

Postby ZanePhelan » Mon Feb 18, 2013 1:23 pm

Hi Leon,

Any feedback yet? :roll:
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Re: Mitel 3300 Console Calls not being recorded

Postby ZanePhelan » Fri Mar 01, 2013 2:53 pm

Almost to scared to ask...

Any feedback?
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Re: Mitel 3300 Console Calls not being recorded

Postby ZanePhelan » Fri May 24, 2013 11:58 am

:?:

Still waiting for feedback...
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Re: Mitel 3300 Console Calls not being recorded

Postby ZanePhelan » Fri Jun 28, 2013 12:35 pm

Still waiting for feedback. 7 Months to resolve a issue...

Don't even know what to say.
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Re: Mitel 3300 Console Calls not being recorded

Postby Belinda Frick » Wed Aug 21, 2013 6:16 pm

You request for the plugin update to also accommodate specific call action on the Switchboard Console model 5550 has been logged with Development.

We do not have a release date yet, as we need to prioritize the changes according to with number of request for it.
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