TNG linux Asterisk - Segmentation Fault

[Dcdata]

Hi Datatex

I'm trying to upgrade a tng linux 1.0.7.* to your new version after running your script TNG starts to build the dialplan ans peerlist but after that it just ends no logging nothing.

I've run the app in the foreground and i get the Following error.

ChannelInExtensions: channel="602" cleanExt="602" aliasExt="602"
DEBUG ParseCDRRecordToTNGFormat: 6 src = "602" dst = "0727892718"

Segmentation fault
[root@mpuasterisk src]#

Please can this be a agent request as it has halted the client.

[Dcdata]

Please Find Strace

Code: Select all

[root@mpuasterisk src]# /opt/datatex/tng/tng -D && ps aux | grep -i tng
root     21141  0.0  0.0   7016   788 ?        Rs   09:35   0:00 /opt/datatex/tng/tng -D
root     21143  0.0  0.0   4028   696 pts/0    R+   09:35   0:00 grep -i tng
[root@mpuasterisk src]# strace -p 21141
Process 21141 attached - interrupt to quit
restart_syscall(<... resuming interrupted call ...>) = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0}, {0, 371794095})       = 0
nanosleep({1, 0},  <unfinished ...>
+++ killed by SIGSEGV +++


[Belinda Frick]

Please try the TNG update in this link:
TNG for Asterisk version 1.0.7.7 upgrade

[Dcdata]

Hi belinda

No luck with this

Updated tng with 1.0.7.7

Shutdown tng

ran tnglive-1.1.1.11

i still get segmentation fault.

[Leon van Heerden]

Hi Greame,
I saw 1 issue in the log that is a bit concerning:

Code: Select all

2014-02-07 10:28:36:888 [1.1.1.11] - Could not start up webserver on port 7080 : Could not bind socket. Address and port are already in use.

This means that something else has the port open. You were not running 2 TNG at the same time? This will cause a lot of problems. Multiple accesses to the same files and updating them can cause this.

Another issue that we have identified recently is the use of enZA where the decimal point is a comma not a full stop. This causes issues with some conversions and rounding of numbers. you can try this before running tng:

Code: Select all

export LANG=C

You can also run tng like this to get a full output of the TNG crash:

Code: Select all

strace -f ./tng 2> full.log


Kind regards
Leon

[Dcdata]

HI leon

Thanks for the reply.

In the code section above the strace i have done a ps aux showing that one one tng is running.

there is no other procces running on port 7080 and the tng 1.0.7.0 works right off the bat, the problem is only when i upgrade it to 1.1.1.11 then it starts i can see on the web page it building the exchange something.

then it crashes.

[Belinda Frick]

Upgrading from TNG 1.0 to 1.1 will re-create the exchange file. This file is need to do the proper costing of calls(look up of prefixes for costing). This process will take longer than the usual upgrade between versions.

There are also database changes between 1.0 and 1.1.

If you run the command Leon suggested it will log errors at the point of the 'crash', we will have a better idea of what is happening and make further suggestions.

The language option is also important.

Please try his suggestions and post us the 'full.log' if any issues.