Custom rates for VOIP costing wrong

[russelzeeman]

call costs.gif

call costs.gif

Hi Belinda

As discussed yesterday, my customer is having problems with their rates.

I created a custom rate Itec2.

If you look at the attached jpg's:
If I use the call costing
If I dial 071 456 9117 it costs at 1.01
If I dial 2771 456 9117 it costs ay 0.41?

Also I have drawn a call record, and here the cell calls are all costed at R1.30 for 2 secs or 56 secs.
I have checked the rates, it is definetly per second as attached.

code=S,Cost PerSec,MinCost,RateType,Desc
; Rate Card 1 Rate Card 2 Rate Card 3 Rate Card 4
; Fixed to Mobile 0.69 (0.0115) 0.79 (0.013166667) 0.89 (0.014833333) 0.99 (0.0165)
; Fixed Line (Local & National) 0.34 (0.005666667) 0.36 (0.006) 0.38 (0.006333333) 0.38 (0.006333333)
; Inter-Branch 0 0 0 0

RATE=za_telkom.dll
271=S, 0.006, 0, N, TELKOM
272=S, 0.006, 0, L, TELKOM
273=S, 0.006, 0, N, TELKOM
274=S, 0.006, 0, N, TELKOM
275=S, 0.006, 0, N, TELKOM
276=S, 0.006, 0, N, TELKOM
901=S, 0.006, 0, N, TELKOM
902=S, 0.006, 0, L, TELKOM
903=S, 0.006, 0, N, TELKOM
904=S, 0.006, 0, N, TELKOM
905=S, 0.006, 0, N, TELKOM
906=S, 0.006, 0, N, TELKOM
27710=S, 0.014833333,0.0,M,MTN,
27711=S, 0.014833333,0.0,M,Vodacom,
27712=S, 0.014833333,0.0,M,Vodacom,
27713=S, 0.014833333,0.0,M,Vodacom,
27714=S, 0.014833333,0.0,M,Vodacom,
27715=S, 0.014833333,0.0,M,Vodacom,
27716=S, 0.014833333,0.0,M,Vodacom,
27717=S, 0.014833333,0.0,M,MTN,
27718=S, 0.014833333,0.0,M,MTN,
27719=S, 0.014833333,0.0,M,MTN,
2772=S, 0.014833333, 0, M, VODACOM,
2773=S, 0.014833333, 0, M, MTN,
27741=S, 0.014833333,0.0,M,Virgin Mobile,
2774=S, 0.014833333, 0, M, CELLC,
27761=S, 0.014833333, 0, M, VODACOM, 27762=S, 0.014833333, 0, M, VODACOM, 27763=S, 0.014833333, 0, M, VODACOM, 27764=S, 0.014833333, 0, M, VODACOM, 27765=S, 0.014833333, 0, M, VODACOM, 27766=S, 0.014833333, 0, M, VODACOM, 27767=S, 0.014833333, 0, M, MTN, 27768=S, 0.014833333, 0, M, MTN, 27769=S, 0.014833333, 0, M, MTN, 2776=S, 0.014833333, 0, M, VODACOM, 2778=S, 0.014833333,0.0,M,MTN, 2779=S, 0.014833333,0.0,M,Vodacom, 27810=S, 0.014833333,0.0,M,MTN, 27811=S, 0.014833333,0.0,M,8TA, 27812=S, 0.014833333,0.0,M,8TA, 27813=S, 0.014833333,0.0,M,8TA, 27814=S, 0.014833333,0.0,M,8TA, 27815=S, 0.014833333,0.0,M,8TA, 27816:=S, 0.014833333,0.0,M,WBS Mobile, 27817=S, 0.014833333,0.0,M,8TA, 27818=S, 0.014833333,0.0,M,Vodacom, 2781=S, 0.014833333, 0, M, 8TA, 2782=S, 0.014833333, 0, M, VODACOM, 2783=S, 0.014833333, 0, M, MTN, 2784=S, 0.014833333, 0, M, CELLC, 2786=S, 0.006, 0, N, TELKOM 27901=S, 0.006, 0, N, TELKOM 27902=S, 0.006, 0, L, TELKOM 27907=S, 0.0115, 0,M, Itec Cell ;27215924033=S,0,0,O,Interbranch

I changed the exchange.dat file to exchange.old Stopped TNG and restarted

And still it costs wrong?

Any ideas?

Regards
russel