Phonebook Data lost

[thembanxumalo]

Hi,

My client had created a phonebook on tng and now the phonebook and all its data has disappeared. How can I restore this so it shows on tng again? the client is using windows server 2008 R2 and also viewing from a windows 7 32 bit machine, using internet explorer...

[Leon van Heerden]

Hi,
You can check with this port for more details:

My Phone book is blank. How do I recover my phonebook entry

[thembanxumalo]

Hi i cannot find the destinations.txt file as directed, but what i do find is a pb.txt file on this path C:\Program Files (x86)\datatex\tng\export. When i look at this file it has all the phonebook numbers saved there, but it won't let me import them to my live phonebook.

[Luanda_Junzi]

Dear Themba, Please refer to this forum post

The "eof" must be the last line in the file to inform TNG that the file is complete. TNG will not import the file if that entrie is not there. This allows automatic exports of large files to complete before TNG starts processing the file.


How do I import/upload telephone numbers into TNG?