TNG 1.1.1.12 incorrect referencing on destinations

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TNG 1.1.1.12 incorrect referencing on destinations

Postby Precious91 » Mon Feb 23, 2015 12:33 pm

Hi Belinda

I have installed TNG at a client the problem i seem to be having is the incorrect refencing of Destinations/zones in Botswana.
It would reference Kgomokasitwa as 54* and 53*.But Kgomokasitwa is in the 53* which is mainly referred to as Lobatse(53)*
it would also reference Nata as 65* but Nata is under 62*.
one other thing is when i put the local code as 3.The 3 is included when a number is dialled and the destination is referenced as Gaborone.e.g when i dial 2675412345 which is a Kanye 54* it would appear as 26735412345 then references the destination as Gaborone.


Zones within Botswana
Zone 1(3)*
Gaborone (3)*
Jwaneng (58)*
Molepolole (59)*
Lobatse (53)*

Zone 2(5)*
Kanye (54)*
Mochudi (57)*
Letlhakane (29)*

Zone 3 (4)*
Mahalapye (47)*
Palapye (49)*
Serowe (46)*

Zone 4(2)*
Francistown (24)*
Selibe-Phikwe (26)*

Zone 5(6)*
Kasane (62)*
Maun (68)*
Ghanzi(65)*
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Precious91
 
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Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Luanda_Junzi » Thu Feb 26, 2015 9:38 am

Thank you for your query.

Can u please send me your tng.ini file
C:\Program Files\datatex\tng
C:\Program Files (x86)\Datatex\tng
Luanda_Junzi
 
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Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Luanda_Junzi » Thu Feb 26, 2015 5:05 pm

We setup a test tng with the followwing area:
localnumber=3188800
localcode=3
countrycode=267
internationalaccesscode=00

Our TNG shows different Destinations:

Zones within Botswana
Code: Select all
Zone 1                                                  Zones

Gaborone    3                   :Gabaron                         B
Jwaneng     58                  :KGOMOKASITWA - (BW)              B
Molepolole  59                  :KGOMOKASITWA - (BW)              B
Lobatse     53                  :KGOMOKASITWA - (BW)      B


Code: Select all
Zone 2                                                                                zone

Kanye  54                      :KGOMOKASITWA - (BW)      B
Mochudi 57                     :KGOMOKASITWA - (BW)      B
Letlhakane 29                  :GABORONE - (BW)              B

Code: Select all
Zone 3                                                                           zone

Mahalapye 47           :CHADIBE CENTRAL - (BW)      B
Palapye     49         :CHADIBE CENTRAL - (BW)      B
Serowe      46         :CHADIBE CENTRAL - (BW)      B

Code: Select all
Zone 4                                                                           zone

Francistown   24           :GABORONE - (BW)                  A
Selibe-Phikwe   26         :GABORONE - (BW             A

Code: Select all
Zone 5                                                                       

Kasane  62               :NATA - (BW)                     B
Maun     68              :GABORONE - (BW                  A

We installed TNG 1.1.1.12 for out testing.

To find the TNG install refer to 'Install files' section in forum post:
TNG Update 1.1.1.12

NOTE: Use the 'TNG_setup_1_1_1_12.exe' under the heading 'For Windows'.

Please confirm which version of TNG are you running?
Did you install this version or did you upgrade to it?
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm

Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Precious91 » Mon Mar 02, 2015 2:22 pm

Please see the tng .ini file.
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Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Precious91 » Tue Mar 03, 2015 12:23 pm

Hi For the DESTINATIONS such as KGOMOKASITWA,CHADIBE CENTRAL,NATA is it possible that you use the parent area like you have for destinations in GABORONE using GABORONE as the destination

eg
For Jwaneng 58 write Jwaneng Area instead of :KGOMOKASITWA - (BW) B as the destination.They make the information for the calls made are so inaccurate.Some customers would deny they ever made calls to such destinations.Please assist with issue and the BTC Indexing.
Precious91
 
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Joined: Wed Apr 23, 2014 12:58 pm

Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Luanda_Junzi » Tue Mar 03, 2015 12:33 pm

Please confirm which version of TNG are you running?
Did you install this version or did you upgrade to it?
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm

Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Precious91 » Tue Mar 03, 2015 12:53 pm

Version 1.1.1.12 as indicated on my post heading.I v installed it.The same thing occurs across many of the clients i have installed it at.
Precious91
 
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Joined: Wed Apr 23, 2014 12:58 pm

Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Precious91 » Wed Mar 04, 2015 12:03 pm

Luanda_Junzi wrote:We setup a test tng with the followwing area:
localnumber=3188800
localcode=3
countrycode=267
internationalaccesscode=00

Our TNG shows different Destinations:

Zones within Botswana
Code: Select all
Zone 1                                                  Zones

Gaborone    3                   :Gabaron                         B
Jwaneng     58                  :[b]KGOMOKASITWA - (BW)   [/b]           B
Molepolole  59                  :[b]KGOMOKASITWA - (BW)[/b]              B
Lobatse     53                  :[b]KGOMOKASITWA - (BW)   [/b]   B


Code: Select all
Zone 2                                                                                zone

Kanye  54                      :KGOMOKASITWA - (BW)      B
Mochudi 57                     :KGOMOKASITWA - (BW)      B
Letlhakane 29                  :GABORONE - (BW)              B

Code: Select all
Zone 3                                                                           zone

Mahalapye 47           :[b]CHADIBE CENTRAL - (BW)[/b]      B
Palapye     49         :[b]CHADIBE CENTRAL - (BW)   [/b]   B
Serowe      46         :[b]CHADIBE CENTRAL - (BW)   [/b]   B

Code: Select all
Zone 4                                                                           zone

Francistown   24           :[b]GABORONE - (BW)[/b]                  A
Selibe-Phikwe   26         :[b]GABORONE - (BW[/b]             A

Code: Select all
Zone 5                                                                       

Kasane  62               :[b]NATA - (BW)   [/b]                  B
Maun     68              :[b]GABORONE - (BW[/b]                  A

We installed TNG 1.1.1.12 for out testing.

To find the TNG install refer to 'Install files' section in forum post:
TNG Update 1.1.1.12

NOTE: Use the 'TNG_setup_1_1_1_12.exe' under the heading 'For Windows'.

Please confirm which version of TNG are you running?
Did you install this version or did you upgrade to it?



the Destinations appearing above are the problem i am facing.
Precious91
 
Posts: 9
Joined: Wed Apr 23, 2014 12:58 pm

Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Belinda Frick » Thu Mar 12, 2015 2:24 pm

Precious
As discussed by phone, please add the more detailed prefixes for sub-zone.
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Re: TNG 1.1.1.12 incorrect referencing on destinations

Postby Precious91 » Thu Mar 12, 2015 3:56 pm

I have attached a document of zones within Botswana
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