TNG crashes while creating exchange for first time.

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

TNG crashes while creating exchange for first time.

Postby LeeVPNT » Mon Jun 08, 2015 4:51 pm

tng.zip
Hi I need urgent support on this matter.

I have a client that I want to display TNG to and how the costing and so on.

I have installed the tng and everything successfully once the TNG starts I open the webpage and it tells me loading. After a while it shows that is building the exchange. Once that process starts the TNG crashes and has to be restarted over and over until I thought to remove the exchange file and starts up fine, all problem is that it affects my costing so doesn't resolve my issue.

I have attached the requested files by your support team.
tng.zip


I am using Asterisk 1.8.20.0 built by palosanto @ rpmbuild32-2.elastix.palosanto.com on a i686 running Linux on 2013-01-15 15:00:31 UTC.

And I am using the latest TNG version

LEE VPNT
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LeeVPNT
 
Posts: 8
Joined: Wed Jan 07, 2015 4:13 pm

Re: TNG crashes while creating exchange for first time.

Postby Lee Hendricks » Tue Jun 09, 2015 2:33 pm

Good day Lee

We are still busy with your query. We will need the rest of today as we are still busy testing it.
I will post the feedback on the page once we are done

Regards
Lee
Lee Hendricks
 
Posts: 150
Joined: Mon Aug 25, 2014 2:18 pm

Re: TNG crashes while creating exchange for first time.

Postby LeeVPNT » Wed Jun 10, 2015 9:29 am

Hi,

Any news regarding this will be much appreciated.
LeeVPNT
 
Posts: 8
Joined: Wed Jan 07, 2015 4:13 pm

Re: TNG crashes while creating exchange for first time.

Postby Lee Hendricks » Thu Jun 11, 2015 12:13 pm

Hi Lee

We are still checking alternatives.
What is the expiry date on the TNG licence page?

Thanks
Lee
Lee Hendricks
 
Posts: 150
Joined: Mon Aug 25, 2014 2:18 pm


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