external call digits missing

Web based, multi-user, Telephone Management System with budget management and barring control

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external call digits missing

Postby aj123 » Tue Jul 21, 2015 10:11 pm

Good day

the outgoing called numbers seems to be missing digits in the call list screen, the TNG software is receiving its SMDR data from a voice logger,can somebody please assist , I have attached the raw.txt file
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aj123
 
Posts: 2
Joined: Mon Jul 20, 2015 9:11 pm

Re: external call digits missing

Postby Luanda_Junzi » Wed Jul 22, 2015 8:33 am

Good day AJ

Thank you for your query.

Can you please upload your tng.ini file

Kind regards
Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm

Re: external call digits missing

Postby aj123 » Mon Jul 27, 2015 9:14 pm

hi

where would I find that file.
aj123
 
Posts: 2
Joined: Mon Jul 20, 2015 9:11 pm

Re: external call digits missing

Postby Luanda_Junzi » Tue Jul 28, 2015 8:30 am

Good day Aj

here is the path for tng.ini file

C:\Program Files\datatex\tng

here is the path for rule.ini file

C:\Program Files\datatex\tng\plugins

Regards
Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm


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