TNG for Asterisk: Floating point exception

Web based, multi-user, Telephone Management System with budget management and barring control

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TNG for Asterisk: Floating point exception

Postby Dcdata » Wed Jul 22, 2015 11:01 am

Hi guys,

I hope all is well on your side.

We've found that a client's TNG runs for a couple of minutes and then dies unexpectedly.
When running the 'tng' in non-daemon mode, it seems that TNG processes CDR logs but then I see "Floating point exception" as the last item logged before the process dies, as indicated below:


ChannelInExtensions: channel="08XXXXXXX" cleanExt="08XXXXXXX" aliasExt="08XXXXXXX"
ChannelInExtensions: channel="7501" cleanExt="7501" aliasExt="7501"
DEBUG ParseCDRRecordToTNGFormat: 6 src = "7501" dst = "08XXXXXXX"
DEBUG ParseCDRRecordToTNGFormat: 4 tempSrc = "7432" tempDst = "DBN_NeoVoice"
ChannelInExtensions: channel="7432" cleanExt="7432" aliasExt="7432"
Floating point exception


I've masked out the actual dialed numbers for privacy reasons but what I did find is that the original number was only a 9-digit number instead of a 10-digit number. Would this have any affect?

Please may I ask for your urgent assistance?
Dcdata
 
Posts: 73
Joined: Mon Apr 08, 2013 2:30 pm

Re: TNG for Asterisk: Floating point exception

Postby Luanda_Junzi » Thu Jul 23, 2015 2:23 pm

Good day

Thank you for the query.

Can you please upload your rule.ini, tng.ini and a raw file.

You can put them in an winrar file then inbox me the password.


Kind regards

Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm


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