TOP 30 callers report

Web based, multi-user, Telephone Management System with budget management and barring control

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TOP 30 callers report

Postby Dcdata » Mon Aug 31, 2015 3:21 pm

Hi guys,

A client of ours has requested a report that will indicate the top 30 outbound callers over a month or week period. How would one run such a report using TNG?
Dcdata
 
Posts: 73
Joined: Mon Apr 08, 2013 2:30 pm

Re: TOP 30 callers report

Postby Lindisa Bajisi23 » Mon Aug 31, 2015 4:37 pm

Hi Dcdata

Please select highest cost call criteria on reports
Type in the number of the callers you want to pull for on Top Call Entries to List
Tick call outcome and select Outgoing Answered Calls Only
Click on preview

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You can set the schedule report by selecting the schedule opition next to preview to recicive the report via email over a month or a week period.
follow the steps from this forum post:
automated montly reports
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Lindisa Bajisi23
 
Posts: 15
Joined: Mon Mar 02, 2015 9:07 am

Re: TOP 30 callers report

Postby Dcdata » Wed Sep 02, 2015 11:26 am

Thank you!
Dcdata
 
Posts: 73
Joined: Mon Apr 08, 2013 2:30 pm


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