no calls on call list

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

no calls on call list

Postby telepro01 » Wed Jul 06, 2016 11:02 am

Hi,

I'm not getting any calls through under my call list.
I attached a copy of the TNG and AMI log.

Thank you!
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telepro01
 
Posts: 5
Joined: Tue Oct 20, 2015 11:33 am

Re: no calls on call list

Postby Luanda_Junzi » Wed Jul 06, 2016 11:11 am

Hi Telepro

Thank you for your query.

You currently on TNG 1.0.7.0 and we currently running 1.1.1.12/13

Please check your subscription , I strongly suggest an upgrade.

Two reason might cause data not to show live on callist

    1. No data coming through to TNG
    2. Database is corrupt

Kind Regards

Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm

Re: no calls on call list

Postby telepro01 » Wed Jul 06, 2016 11:18 am

Hi Luanda,

This version is not registered, I'm just using it for testing. In the AMI report there is data coming through..?
Can you please supply me a link for the latest version of tng4asterisk.

I'll install it and give it a try.

Thank you!
telepro01
 
Posts: 5
Joined: Tue Oct 20, 2015 11:33 am

Re: no calls on call list

Postby Luanda_Junzi » Wed Jul 06, 2016 11:28 am

Hi Telepro.

Here is the link TNG 1.1.1.12 Download Links

yes the is data coming through the AMI log.

Regards
Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm


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