Page 1 of 1

no calls on call list

PostPosted: Wed Jul 06, 2016 11:02 am
by telepro01
Hi,

I'm not getting any calls through under my call list.
I attached a copy of the TNG and AMI log.

Thank you!

Re: no calls on call list

PostPosted: Wed Jul 06, 2016 11:11 am
by Luanda_Junzi
Hi Telepro

Thank you for your query.

You currently on TNG 1.0.7.0 and we currently running 1.1.1.12/13

Please check your subscription , I strongly suggest an upgrade.

Two reason might cause data not to show live on callist

    1. No data coming through to TNG
    2. Database is corrupt

Kind Regards

Luanda

Re: no calls on call list

PostPosted: Wed Jul 06, 2016 11:18 am
by telepro01
Hi Luanda,

This version is not registered, I'm just using it for testing. In the AMI report there is data coming through..?
Can you please supply me a link for the latest version of tng4asterisk.

I'll install it and give it a try.

Thank you!

Re: no calls on call list

PostPosted: Wed Jul 06, 2016 11:28 am
by Luanda_Junzi
Hi Telepro.

Here is the link TNG 1.1.1.12 Download Links

yes the is data coming through the AMI log.

Regards
Luanda