Datatex Dynamics

Good day guys,

I have an urgent query - please may I ask for your assistance? This issue refers to version 1.1.1.13 of TNG for Asterisk

The specific entries in question from my custom rate book are as follows:

268=S, 0.0144, 0, I, Swaziland
2686=S, 0.0648, 0, I, Swaziland-Mobile
2687=S, 0.0648, 0, I, Swaziland-Mobile

For the Swaziland number of 268760XXXXX, using TNG's call cost calculator TNG indicates that 1 minute will cost R 0.98, which is R 0.86 excl VAT.
This indicates that TNG is using the "268=S" (Swaziland) entry in my custom ratebook rather than matching "2687=S" (Swaziland-Mobile).

My query is - why is the non-specific entry based on a prefix of 3 digits matching instead of the more specific 4 digit prefix entry?

Many thanks.

Hi David

Thank you for your query.
Bellow are Swaziland area codes and mobile codes.

In your rate book ini file you didn't specify the correct code.

All SZ codes in tng

Code: Select all

268,SWAZILAND,SZ,
2681,SWAZILAND,SZ,
2682,SWAZILAND,SZ,
2683,SWAZILAND,SZ,
2684,SWAZILAND,SZ,
2685,SWAZILAND,SZ,
2686,SWAZILAND - MOBILE,SZ,
26861,SWAZILAND - MOBILE,SZ,
26862,SWAZILAND - MOBILE,SZ,
26863,SWAZILAND - MOBILE,SZ,
26864,SWAZILAND - MOBILE,SZ,
26865,SWAZILAND - MOBILE,SZ,
26866,SWAZILAND - MOBILE,SZ,
26867,SWAZILAND - MOBILE,SZ,
26868,SWAZILAND - MOBILE,SZ,
26869,SWAZILAND,SZ,
2687,SWAZILAND,SZ,
2688,SWAZILAND,SZ,
2689,SWAZILAND,SZ


Mobile

Code: Select all

26861,SWAZILAND - MOBILE,SZ,
26862,SWAZILAND - MOBILE,SZ,
26863,SWAZILAND - MOBILE,SZ,
26864,SWAZILAND - MOBILE,SZ,
26865,SWAZILAND - MOBILE,SZ,
26866,SWAZILAND - MOBILE,SZ,
26867,SWAZILAND - MOBILE,SZ,
26868,SWAZILAND - MOBILE,SZ


268=S, 0.0144, 0, I, Swaziland
2686=S, 0.0648, 0, I, Swaziland-Mobile
2687=S, 0.0648, 0, I, Swaziland-Mobile

You have 4 code numbers and the exchange file have 5 code numbers

Regards

Luanda