Call list missmatch

Web based, multi-user, Telephone Management System with budget management and barring control

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Call list missmatch

Postby Chris » Thu Jan 05, 2017 2:51 pm

Good day Support,

Please assist with the following matter,

The customer TNG is functioning(logging calls) however my issue is that it seems the the Column data is mixed up.

The data in the 'Call List' looks like the attachment. "Call list"
Call List.jpg


The CDR data from the PABX looks the attachment. "CDR data"
CDR DATA.jpg


How can I go about rectifying this?
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Chris
 
Posts: 26
Joined: Mon Sep 12, 2016 4:19 pm

Re: Call list missmatch

Postby Luanda_Junzi » Mon Jan 09, 2017 8:04 am

Hi Chris

Thank you for your query.

Please follow this post on how to setup the format for the cdr data.

TNG 4 Asterisk CSV Import Interface.

Kind Regards
Luanda
Luanda_Junzi
 
Posts: 142
Joined: Wed Feb 25, 2015 2:30 pm


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