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Call list missmatch

PostPosted: Thu Jan 05, 2017 2:51 pm
by Chris
Good day Support,

Please assist with the following matter,

The customer TNG is functioning(logging calls) however my issue is that it seems the the Column data is mixed up.

The data in the 'Call List' looks like the attachment. "Call list"
Call List.jpg


The CDR data from the PABX looks the attachment. "CDR data"
CDR DATA.jpg


How can I go about rectifying this?

Re: Call list missmatch

PostPosted: Mon Jan 09, 2017 8:04 am
by Luanda_Junzi
Hi Chris

Thank you for your query.

Please follow this post on how to setup the format for the cdr data.

TNG 4 Asterisk CSV Import Interface.

Kind Regards
Luanda