No data on tng

Web based, multi-user, Telephone Management System with budget management and barring control

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

No data on tng

Postby refiloe » Thu Aug 15, 2019 10:19 am

Good day Support,

Our client is not able to pull data from tng front end,
refiloe
 
Posts: 26
Joined: Fri Mar 29, 2019 10:13 am

Re: No data on tng

Postby Belinda Frick » Fri Aug 16, 2019 9:13 am

Dear Refilo

I will need more information.

Please check on the Call List page when last a call loaded.
If recent calls, then the reporting should also reflect these calls - check report settings.

If no recent calls on Call List page, check if TNG with buffer version.
The buffer must be detected to load calls via serial cable.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm


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