No data on tng
Posted:
Thu Aug 15, 2019 10:19 am
by refiloe
Good day Support,
Our client is not able to pull data from tng front end,
Re: No data on tng
Posted:
Fri Aug 16, 2019 9:13 am
by Belinda Frick
Dear Refilo
I will need more information.
Please check on the Call List page when last a call loaded.
If recent calls, then the reporting should also reflect these calls - check report settings.
If no recent calls on Call List page, check if TNG with buffer version.
The buffer must be detected to load calls via serial cable.