Unable to open Topaz - Index is out of date

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Unable to open Topaz - Index is out of date

Postby Omar026 » Wed Jul 10, 2013 12:13 pm

Hi, I am getting the following error, please assist

Index is out of date.
Table: C:\Programs Files\Datatex\Topaz\Data\Tran.DB.

Once I click ok I get the another error message:

tblControl: Field 'MasterVolume' not found

Then click ok and try to log onto Topaz It show

tblControl: Field 'user1' not found
Omar026
 
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Re: Unable to open Topaz - Index is out of date

Postby Belinda Frick » Wed Jul 10, 2013 3:34 pm

Belinda Frick
 
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Re: Unable to open Topaz - Index is out of date

Postby Belinda Frick » Wed Jul 10, 2013 4:20 pm

Sorry, correction!

We must address the first error message on startup. It will then also sort out the error messages that follows thereafter.

Please refer to forum post: I get an error "index out of date."

If you try to log into TOPAZ thereafter and you still get error messages, please quote the first error message.
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Re: Unable to open Topaz - Index is out of date

Postby Omar026 » Thu Jul 11, 2013 8:00 am

Thanks for all the information.

I found on one of the posts that had a blank Tran.DB file. Topaz is now opening but how do I access my old Tran.DB file?
Omar026
 
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Re: Unable to open Topaz - Index is out of date

Postby Belinda Frick » Thu Jul 11, 2013 12:32 pm

You will need to do a re-import.

There are 2 options: either the pip files or the rawdata files.

The links for both options is the post with the blank tran attachment.
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