In VIP my extension does not show

[Belinda Frick]

Your extension list should be loading from the Emerald Server
and show in your Dialer.ini file:

C:\Program Files\Datatex\Vip\Dialer.ini

[DIALER]
SERVER=datatex-present
EXTENSION=120
HOST=pc-name
PORT=28000
ICONTRAY=1
ShowPopup=0

[SPEEDDIALS]
TIME=1026

[INTERFACE]
OUTLOOK=0
[EXTENSIONS]
User Name=Extension number

After [EXTENSIONS], your list of user names and extensions
numbers should be listed.

To update this list to VIP:

1. Right-click on the Datatex Phone Dialer icon.
Click on show.
Click on GET EXTENSION.

2. Now right-click on the VIP icon.
Click on SHUTDOWN.
Start VIP again.
The extensions should now appear.

If this does not update then:

1. Your Emerald Sever is not running
2. Check the settings in the Dialer.ini :

SERVER=datatex-present
EXTENSION=120
HOST=pc-name

Where SERVER is the name of the Emerald Server,
EXTENSION is the extension number of the PC with VIP,
HOST is the PC name of the PC running VIP.