How do I activate TNG Live?

[Belinda Frick]

Requirements:

• The dealer must be signed up with Datatex
  (Datatex will provide a login and password for the Dealer webpage).
  
  This access will allow the dealer to maintain their clients 'live' status.
  
  NOTE: TNG clients must go via a dealer to activate TNG Live.
  
  
• The Client's TNG PC must have internet access to be able to connect to 'activate.tnglive.co.za' and TCP outgoing port 80 must be allowed.

Steps:

• Log into your client's TNG.
  
  While still in TNG Free mode it will have barred icons(yellow lock) for features not available in TNG Free.
  
  
  
  • Click on 'Activate TNG Live' icon on the Home page:
    
    
    tnglive.jpg
    
    
    NOTE: When you mouse over the icon it will show 'Activate TNG Live'. The actual icon is a picture of a phone and coins, with the wording 'LIVE'.
    
    
  • Select the dealer name from the list.
    If no dealer select DATATEX.
    
    
  • Enter the proxy settings - if required.
    
    NOTE: This is only required if you use a proxy server.
    
    
  • Click on 'Check activation' button.
    
    
  • It will display 'Registered, but not activated',
    written just above the 'Dealer' section on the TNGLive page.
    
    
    TNGLIVE-registered.jpg
    
    
  • Click on the 'Register'/'Check Activation' button.
    
    
  • Please log out of TNG and in again.
    
    
  • Go to the TNGLive page, it will now show 'Activated:
    
    
    tng-activated.jpg
  
  NOTE: See 'Activated' written above the 'Dealer' section on the TNGLive page.
  
  
• Log into dealer website with login and password provided via e-mail from Datatex.
  
  http://dealers.tnglive.co.za
  
  
  
  • Find your client, tick activate and click on the 'Save Changes' button:
    
    
    tnglive-activate.JPG

NOTE: to have access to the attachment, you need to be registered and logged in.