- TNG must be installed.
On install you can select any PABX, if Aastra is not available. - Aastra 470 plugin to translate call details.
Download and unrar, password is 'datatex': Save the dll in the folder: C:\Program Files\Datatex\tng\plugins - proxy utility to receive call details from Aastra 470 PABX.
Download and unrar, password is 'datatex':
NOTE: PC TCPProxy is installed on must have a static IP (PABX sends data to that IP)
Install steps:
- Install TCPProxy:
- Extract the TCPProxy.rar file to the TNG folder.
Then make sure the INI file looks like this:- Code: Select all
[INCOMING]
PORT=2080
[OUTGOING]
PORT=2081
OUTPUTFILE=C:\Program Files\Datatex\tng\tcpproxy.txt
where C:\Program Files\Datatex\tng\ is the path to your TNG installation.
Please note that these settings are not written out to the INI file by default. - Open a command prompt, then run the following commands:
- Code: Select all
cd C:\Program Files\Datatex\tng\
- Code: Select all
tcpproxy /install
- Code: Select all
net start tcpproxy
This will install the proxy into the Windows services, and start it. After this, it will start automatically when Windows starts, so you don't need to execute those commands again.
Configure Aastra: - You must configure the PABX to send to port 2080 on the TNG PC.
Configure TNG to receive call details: - Configure TNG to connect to the service on port 2081.
Connect to TNG, login as the ADMIN user and go to the settings.
Select "NETWORK" in the Communication Mode.
Enter the PABX IP: 127.0.0.1
Enter the PABX port: 2081
Click Apply to save the connection. - Configure TNG to read the tcpproxy.txt file.
Refer to forum post: How do I configure TNG to load data from a file location?
Ensure that the Aastra plugin you saved is selected
If TNG File input is used, set the path 'C:\program files\datatex\tng\tngproxy.txt' for the above configuration.
Trouble shooting:
- Allow the 'TCPProxy' APP in the Firewall (if the firewall is active).
- If the PABX is sending off call details to port 2080 and TCPProxy receives it, it will be written to the 'tcpproxy.txt' file in the 'tng' folder. If not written here, then TNG will not display anything on the Call List page. Please make test calls and ensure that call details is written to this file. If not, test if you PABX is sending out call details to the IP and port you configured.
NOTE: TNG will display the data in the tcpproxy.txt file. If any information missing in this file, you need to check why your PABX is not sending it.
Please make sure that the all available networks are allowed on the pc's Firewall
Example : Domain, Private, Public