TNGLive: access required to register

[Belinda Frick]

The Client's TNG PC must have internet access to be able to connect to:

1. 'activate.tnglive.co.za' and
2. TCP outgoing port 80 must be allowed.

How do I test if the access is in place to:

1. Open your tng browser and enter the following as URL 'activate.tnglive.co.za'
   
   You will not be able to open the page as it is Datatex's licensing,
   but you will get a reply that identifies the 404 message comes from Datatex:
   
   

   Code: Select all

   Sorry but this information was not found!

Kind Regards
Datatex Dynamics Team
Error 404

   
   
   20200929-TNG-activate.png
   
   If it gives the general 404 error, then access is not in place.
   
   
2. On the TNG PC, open the command prompt and enter 'netstat -nba'
   Check that TCP port 80 is listed and not taken by other software or processes.
   
   NOTE: Your Windows version, access and company policies might restrict you from using the netstat command.
   
   
3. Go to the TNG activation page:
   
   20200929-TNG-LiveActivation.png
   
   Click on the Activate button - if it does not activate, go to the TNG logs to see if any errors logged.
   
   To see more details on register and activation process - examples of log entries,
   refer to forum post: How do I register TNG 1.1.1.6 or newer?
   
   
4. Confirm Company name in:
   
   • TNG under 'General Settings' or
     
     20200930-TNG-Company name.png
   • tng.ini:
     

     Code: Select all

     [COMPANY]
Company Name=BLUE DOLPHIN