The "UN-ANS" column is all the incoming unanswered calls.
The "CALLS" column is all 'call outcome' selected.
Department Summary Report: Un-ans and calls column
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
1 post
• Page 1 of 1
Department Summary Report: Un-ans and calls column
by Belinda Frick » Mon Nov 15, 2010 1:37 pm
- Belinda Frick
- Posts: 3808
- Joined: Fri Nov 12, 2010 4:25 pm
1 post
• Page 1 of 1
Return to Support Archive's (TNG)
Who is online
Users browsing this forum: No registered users and 1 guest