How does TNGMitelBuffer get the Console's SMDR

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How does TNGMitelBuffer get the Console's SMDR

Postby Leon van Heerden » Tue Aug 30, 2011 5:37 pm

The TNGMitelBuffer is used to gather the SMDR from the PBX for the Consoles and uses AmtMitel to gather the rest of the extension details.

This is a facility that is used in conjunction with Amethyst to gather data for TNG.

The application has a configuration INI file that contains the PBX IP and port for SMDR and the AmtMitel location.
Code: Select all
[EVENTMANAGER]
; location of the Amethyst Event Manager
HOST=127.0.0.1

[MITEL]
;IP address of the MITEl ICP
HOST=192.168.0.2
; Default MItel SMDR port
PORT=1752

[AMTMITEL]
;AmtMitel localtion. Usually on Amethyst Server's IP
HOST=192.168.0.3
PORT=27982

[CONSOLES]
;the extension number values for the switchboard, followed by the description that you want to see in the SMDR.
5101=SWB-1
5102=SWB-2
ATT1=SWB-1
ATT2=SWB-2

If you don't have the correct plugin you will receive and error in the log at startup:
Code: Select all
Error loading Mitel shared library: /opt/datatex/lib/PMitel_3300icp_Certified.co: cannot open shared object file: No such file or directory


The Linux version of the current Mitel plugin PMitel_3300icp_Certified.so should be in /opt/datatex/lib.

The AmtMitel site can continue without the SMDR interface, but no Console information will then be available.
Leon van Heerden
 
Posts: 332
Joined: Fri Oct 29, 2010 11:21 am
Location: Cape Town

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