How do I install TNG on another PC, keeping all my call data

[Belinda Frick]

Steps to follow:

• On the old PC
  
  1. Stop the TNG service(Control panel -> Administrative tools -> Services)
  2. Make a backup of the following folders:
     Data,
     INI aswell as the
     Destinations.txt file (C:\Program Files\Datatex\tng)
  3. Uninstall TNG from the old pc(use the 'unins000.exe' in the folder 'C:\Program Files\datatex\tng')
• On the new PC.
  
  1. Install TNG
  2. Register TNG
  3. Update TNG to the latest version
  4. Stop the TNG service
  5. Copy all the above mentioned folders(step 2)
  6. Start TNG sevice
     
     Note: If you ran an older version of TNG than your install version and you are not registerd, it can expire. To prevent this, do the following steps instead of the above:
     
     
     Install TNG on new PC.
     Stop the service(Windows) or daemon(Asterisk).
     Delete or rename tng folder the new pc.
     Copy the old TNG folder to the new PC(to ensure old TNG registration e-mail
     on PC).
     Start service or daemon, TNG will unlicensed.
     Create the registration file and email.

Please find a detailed TNG installation and user’s guide in the help folder on your TNG CD.