How do I uninstall TNG (Windows)?

[Belinda Frick]

If you want to make a backup of your old TNG first:

• Stop the tng service before you make the backup.
• Once the TNG service shows stopped status, make the backup by doing a Windows copy of the TNG folder.
• Once the copy is completed, start the TNG service again.

Uninstall steps:

• Uninstall TNG with the 'unins000.exe' program located in 'C:\Program Files\Datatex\TNG'.
• Delete the TNG folder.

To check if TNG was uninstalled correct, check under Services if still listed.

Also see: I want to uninstall TNG, but there are no uninstall files in

[Belinda Frick]

If you use ADD/REMOVE programs under Windows, please first stop the TNG service and then use the remove programs option.

Also see: How do I uninstall TNG with ADD/REMOVE programs on Windows Vista and 7?

If the TNG service takes to long to stop, it does not uninstall the TNG service. It continues to remove the software. The TNG service is then still running, but no tng.exe available.

You will not be able to re-install TNG, it will give a message that TNG is already installed - refer to forum post: I uninstalled TNG, but the TNG service is still running