TNG/TOPAZ PABX3 Plugin: Coral SBDX

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

TNG/TOPAZ PABX3 Plugin: Coral SBDX

Postby Belinda Frick » Mon Nov 15, 2010 2:07 pm

Updated release: 20090610

The PABX gives of the number as 00000000, see below:
C700 200 19:44:37 0:25 02/04/09 00000000 ( 200)A$

The plugin update 'plg-coral_sbdx-update-2009_6_10_1.rar', will replace the zeroes with INCOMING:
plg-coral_sbdx-update-2009_6_10_1.rar


History:

    Updated release: 20090407

    The PABX can also be set to give off all call actions. Below is an
    example of the rawdata. We do not have a plugin for this format
    currently.

    Code: Select all
    %L703  208 11:00:42   0:11 27/02/09 791              ( 208)O$
    %L703  208 11:01:07   0:04 27/02/09 806              ( 208)O$
    %L703  208 11:01:38   0:06 27/02/09 791              ( 208)O$
    %L703  208 11:01:57   0:19 27/02/09 791              ( 208)O$
    %L703  208 11:02:38   0:32 27/02/09 806              ( 208)O$
    %L703  208 11:05:18   0:02 27/02/09 791              ( 208)O$
    %L704  200 11:28:27   0:24 27/02/09 0114729145       ( 200)O$
    %L700  200 11:42:06   1:55 27/02/09 0572123107       ( 200)O$
    %L705  200 11:44:18   4:58 27/02/09 0572123107       ( 200)O$
    %L705  210 11:50:21   0:43 27/02/09 0861113951       ( 210)O$
    %L701  210 11:51:12   1:45 27/02/09 0829422141       ( 210)O$
    %L700  200 11:54:24   1:06 27/02/09 0575731941       ( 200)O$
    %L701  210 11:55:54   0:42 27/02/09 0837757391       ( 210)O$
    %L704  210 11:57:08   0:20 27/02/09 0124317240       ( 210)O$
    %L701  210 12:01:37   2:49 27/02/09 0786860914       ( 210)O$
    %C700  200 19:44:37   0:25 02/04/09 00000000         ( 200)A$
    %L1 79021  72290  7102:230 : 472 2 00: 501 219:/3001/:104 708 6 1101:45305 11  9 / 0 1 / (1 02 200)8O
    61114351       ( 220) ----.-- O 
    %L1 790128  02 207 102:232 : 0262 0  0:1528: 1392/:010/61 0  00:865181 11493/510 1 / 1 0    0(8 62210)1O1
    4351       ( 220) ----.-- O 



    The plugin that was developed (PCoral_SBDX.dll) is for the 'print'
    output(can only output either incoming or outgoing). The plugin
    version 2009.04.14.1 can now cater for both output formats.

    We would suggest using the above format, as it caters for all call
    actions.

    Note: The end of line character for '$' is '36'.

    TOPAZ:

      PABX3 is used to capture rawdata. Use '36' as EOL and version 2009.04.14.1 or newer of the plugin.

    TNG:

      For TNG to import data, the TNG buffer must be connected. The buffer
      currently does not cater for alternative end of line characters. See
      below sample of rawdata:

      Code: Select all
      %1L0770 007 0 023  7 2093:7 05:0958:  0 5:0:5038  1 6/ 004:/009 3 081661/45054556/09     0  8 (614 25375)O5$56       ( 237) ----.-- O 
      %C700  237 09:06:35   0:31 16/04/09 0837802228       ( 237)A$%C700  237 09:09:51   0:41 16/04/09 0837802228       ( 237)A$%1L07710 702 2 2  327 3097:1 10:9:101  1 :0:110 5  1 6/004:1/095  0183678/002422/08 9   0  8 3 ( 7283027)2O$28       ( 237) ----.-- O
      %1L077202  7 0223  7 23097:1 1:059:18 1  :0:5388 1  6 /004/:039 08 8137680/202248/0  9    0  8(3 782307)2O$228       ( 237) ----.-- O 
      %C700  237 09:13:33   0:44 16/04/09 0837802228       ( 237)A$%1L077030   720307   20379: 15:0917:  15 2::018 7 16  /024/:009 088 161645/505564/0  9    0  8( 6124375)O5$556       ( 237) ----.-- O 


      Due to the buffer issue, you need to install PABX3 to caputure the
      rawdata and then use TNG's input file option to read the rawdata.
      Please note the the TNG buffer must be connect else no calls will
      be imported in TNG. Therefore you need a serial port for the SMDR
      data from the PABX and a USB port for the TNG buffer. The TNG buffer
      is only connected to the PC.

      TNG buffer software update for Coral released 20090518

      Upgrade file required: Coral_TNGBuffer.rar (request from support@datatex.co.za)
      Software version: 1.0.8

      Note Only upgrade from 1.0.7 (or 1.0.6). If any other version, you
      need to return the buffer to Datatex and we will upgrade it for you.

      Upgrade steps:
      Extract 2 files to desktop (UTMS_Rev_1_08.hex and PicUploader_1_6.exe).
      Stop TNG Service or any other software that has the port open.
      Run the PicUploader_1_6.exe.
      Select the COMPort the buffer is connected to.
      Click file and select the UTMS_Rev_1_08.hex file
      Click Upload and wait for the Finished Upload line and it will then also
      display the new version 1.08
      In the same window type "ETX 24" and press enter. It should display ETX
      = 24. That is the dollar symbol.
      Close application and try tng.
      Note that STX should stay on FF and for PABX other than CORAL ETX should
      also be FF

    First release: 20090116

      Plugin: PCoral_SBDX.dll version 2009.01.16.1

      Baudrate: is set to 4800 by default.

      Sample of rawdata: In print format
      Code: Select all
      -----------------------------------------------------------------------

      SR.  PNT  EXT  TIME   DURATION   DATE   NUMBER/CLI     Acc/Ext  CHARGES

      -----------------------------------------------------------------------
      0006 700  200 07:35:25   0:13 20/11/08 0836607649       [0111] ----.-- O 
      0007 700  200 07:37:17   0:19 20/11/08 0836607649       [0123] ----.-- O 


      If the value in the square brackets under the Acc/Ext column does not
      match the value in the EXT column, then it is used as the pin code.

      Call Actions:

      O = Outgoing
      X = Outgoing transferred
      A = Incoming
      T = Incoming transferred

      Pinouts:

      2 - 3
      3 - 2
      5 - 5
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Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

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