How do I add/modify/delete users in TNG?

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How do I add/modify/delete users in TNG?

Postby Belinda Frick » Fri Nov 12, 2010 6:01 pm

The user name is linked to the pin code (code that gives access to unblock phone to make calls).

NOTE: If no pin codes are used, then you need to do the extension configuration - refer to topic :
How do I add/modify/delete extensions in TNG?

User configuration page.

Select the user configuration page marked in red:
20200617-TNG-User-page.png


On the user configuration page you may allocate pin codes to different users. These pin codes
will be used by the associated user to enter before making an outgoing call from any extension.
This feature is dependant on the PABX, the pin codes configured on this page must match what
the PABX is sending off as a pin code. You may also allocate departments to these users.
When this feature is used it will override the extension name association and will use the user
name configured here instead.

  1. Adding a user with a pin code.

    20200617-TNG-User.png


    In the top left hand corner of this page there is a 'user name' column and just below
    that there is a field where you may enter information. In this field, enter the name of the user.
    Once you have entered the name of the user, move your cursor to the right of the screen and click
    in the field below the 'pin code' column.
    Here you will enter the pin code you wish to associate to this user, keep in mind that these
    pin codes are first configured on your PABX (if supported).
    You may now select a department to associate to the user from the dropdown menu.
    When you are done adding your users and pin codes, click on the 'add' button, then the 'apply changes'
    button before exiting the page.

  2. Modifying a user.

    To modify or change any details for this user, such as the department name or the user name, click on the existing
    user name to edit the information.
    You may then type in the new user details.
    Remember to click on the add button, then the 'apply changes' button to save the changes.

  3. Deleting a user.

    To delete a user configured on this page, simply click on the trash can icon next to the appropriate user.
    The account will then be removed from TNG.

Please find a detailed TNG installation and user’s guide in the help folder on your TNG CD.
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Belinda Frick
 
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