Cannot display report page - http 500 internal server error

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Cannot display report page - http 500 internal server error

Postby Belinda Frick » Mon Nov 15, 2010 3:42 pm

If your browser has a proxy, please allow TNG and port 7080.

Make sure that your Proxy Server settings in browser are disabled or that it is set to exclude TNG.

Internet Explorer:


  • Open Internet Explorer.
  • Click on 'Tools' -> 'Internet Options' -> 'Connections -> 'LAN SETTINGS'.
  • At the bottom of this window, there is a section 'Proxy server settings'.
  • If you are NOT using a proxy server for your internet connection and the proxy is ticked as enabled, then untick it to disable the proxy server.
  • If you do use a proxy server, set it to exclude TNG.
  • Do this by clicking on 'ADVANCED' in the same window.
  • You will notice a section called 'EXCEPTIONS'.
  • In the white block type in the TNG address and port Eg.(//127.0.0.1:7080)
  • Click on 'OK'.

    The proxy server will be used for all connections except TNG.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

Return to Support Archive's (TNG)

Who is online

Users browsing this forum: No registered users and 1 guest