TNG Live: comport not detected

[Belinda Frick]

When TNG Free is activated to TNG Live, the comport could disable and therefore not detected anymore. This will cause no call details to be received if you use a serial cable.

This was a bug and has been addressed in version 1.1.0.7 or newer.

tng.log:

Code: Select all

2012-01-31 10:11:47:460 [1.1.0.5] - Startup for ***[C:\Program Files\datatex\tng\tng.exe --Normal-- ]*** OK
2012-01-31 10:11:48:022 [1.1.0.5] - Integration: Server [20003]: Started OK
2012-01-31 10:11:48:038 [1.1.0.5] - Barring: Server [20009]: Started OK
2012-01-31 10:11:48:506 [1.1.0.5] - Exchange Library      : Verifying Versions...
2012-01-31 10:11:48:584 [1.1.0.5] - Exchange Library      [ver 2009.08.01.01]: Version Ok!
2012-01-31 10:11:48:677 [1.1.0.5] - 22388 exchange entries loaded.
2012-01-31 10:12:35:524 [1.1.0.5] - Loading Ratebook: C:\Program Files\datatex\tng\rates\za_telkom.dll
2012-01-31 10:12:35:524 [1.1.0.5] - RateBook : za_telkom Loaded [ver 2010.03.01.01]
2012-01-31 10:17:10:428 [1.1.0.5] - Owner from IP : 192.168.0.60 got timed out.
2012-01-31 10:17:19:367 [1.1.0.5] - User admin connected from 192.168.0.60
2012-01-31 10:23:29:795 [1.1.0.5] - User admin disconnected
2012-01-31 10:23:54:568 [1.1.0.5] - User admin connected from 192.168.0.64
2012-01-31 10:24:13:772 [1.1.0.5] - Reading Settings
2012-01-31 10:24:13:772 [1.1.0.5] - Settings Read
2012-01-31 10:24:13:772 [1.1.0.5] - Connecting to COM3 Error [5] Access is denied.
2012-01-31 10:24:13:772 [1.1.0.5] - TermChar    : [10]
2012-01-31 10:24:13:772 [1.1.0.5] - Com         : COM3
2012-01-31 10:24:13:787 [1.1.0.5] - BaudRate    : 9600
2012-01-31 10:24:13:787 [1.1.0.5] - Bits        : 8
2012-01-31 10:24:13:787 [1.1.0.5] - Parity      : N
2012-01-31 10:24:13:787 [1.1.0.5] - Stop        : 1
2012-01-31 10:24:13:787 [1.1.0.5] - SoftFlow    : 0
2012-01-31 10:24:13:787 [1.1.0.5] - HardFlow    : 0
2012-01-31 10:24:13:787 [1.1.0.5] - COM3 Not Ready
2012-01-31 10:24:13:803 [1.1.0.5] - Connecting to COM3 Error [5] Access is denied.
2012-01-31 10:24:13:803 [1.1.0.5] - TermChar    : [10]
2012-01-31 10:24:13:803 [1.1.0.5] - Com         : COM3
2012-01-31 10:24:13:803 [1.1.0.5] - BaudRate    : 9600
2012-01-31 10:24:13:803 [1.1.0.5] - Bits        : 8
2012-01-31 10:24:13:803 [1.1.0.5] - Parity      : N
2012-01-31 10:24:13:803 [1.1.0.5] - Stop        : 1
2012-01-31 10:24:13:803 [1.1.0.5] - SoftFlow    : 0
2012-01-31 10:24:13:819 [1.1.0.5] - HardFlow    : 0
2012-01-31 10:24:13:819 [1.1.0.5] - COM3 Not Ready
2012-01-31 10:24:13:819 [1.1.0.5] - Raw Data Logging Permanently Enabled
2012-01-31 10:24:13:834 [1.1.0.5] - Import Raw Data Disabled
2012-01-31 10:24:13:834 [1.1.0.5] - ApplyGeneralSettings: OK - Tech Saving=True!
2012-01-31 10:27:38:094 [1.1.0.5] - Reading Settings
2012-01-31 10:27:38:094 [1.1.0.5] - Settings Read
2012-01-31 10:27:38:734 [1.1.0.5] - TermChar    : [10]
2012-01-31 10:27:38:734 [1.1.0.5] - Com         : COM3
2012-01-31 10:27:38:734 [1.1.0.5] - BaudRate    : 9600
2012-01-31 10:27:38:734 [1.1.0.5] - Bits        : 8
2012-01-31 10:27:38:749 [1.1.0.5] - Parity      : N
2012-01-31 10:27:38:749 [1.1.0.5] - Stop        : 1
2012-01-31 10:27:38:749 [1.1.0.5] - SoftFlow    : 0
2012-01-31 10:27:38:749 [1.1.0.5] - HardFlow    : 0
2012-01-31 10:27:38:765 [1.1.0.5] - COM3 Ready
2012-01-31 10:27:38:765 [1.1.0.5] - Raw Data Logging Permanently Enabled
2012-01-31 10:27:38:781 [1.1.0.5] - Import Raw Data Disabled
2012-01-31 10:27:38:781 [1.1.0.5] - ApplyGeneralSettings: OK - Tech Saving=True!
2012-01-31 10:29:27:512 [1.1.0.5] - Reading Settings
2012-01-31 10:29:27:512 [1.1.0.5] - Settings Read
2012-01-31 10:29:27:512 [1.1.0.5] - Connecting to COM3 Error [5] Access is denied.
2012-01-31 10:29:27:512 [1.1.0.5] - TermChar    : [10]
2012-01-31 10:29:27:512 [1.1.0.5] - Com         : COM3
2012-01-31 10:29:27:512 [1.1.0.5] - BaudRate    : 9600
2012-01-31 10:29:27:528 [1.1.0.5] - Bits        : 8
2012-01-31 10:29:27:528 [1.1.0.5] - Parity      : N
2012-01-31 10:29:27:528 [1.1.0.5] - Stop        : 1
2012-01-31 10:29:27:528 [1.1.0.5] - SoftFlow    : 0
2012-01-31 10:29:27:528 [1.1.0.5] - HardFlow    : 0
2012-01-31 10:29:27:528 [1.1.0.5] - COM3 Not Ready
2012-01-31 10:29:27:528 [1.1.0.5] - Connecting to COM3 Error [5] Access is denied.
2012-01-31 10:29:27:528 [1.1.0.5] - TermChar    : [10]
2012-01-31 10:29:27:543 [1.1.0.5] - Com         : COM3
2012-01-31 10:29:27:543 [1.1.0.5] - BaudRate    : 9600
2012-01-31 10:29:27:543 [1.1.0.5] - Bits        : 8
2012-01-31 10:29:27:543 [1.1.0.5] - Parity      : N
2012-01-31 10:29:27:543 [1.1.0.5] - Stop        : 1
2012-01-31 10:29:27:543 [1.1.0.5] - SoftFlow    : 0
2012-01-31 10:29:27:543 [1.1.0.5] - HardFlow    : 0
2012-01-31 10:29:27:543 [1.1.0.5] - COM3 Not Ready
2012-01-31 10:29:27:559 [1.1.0.5] - Raw Data Logging Permanently Enabled
2012-01-31 10:29:27:559 [1.1.0.5] - Import Raw Data Disabled
2012-01-31 10:29:27:574 [1.1.0.5] - ApplyGeneralSettings: OK - Tech Saving=True!
2012-01-31 10:34:45:843 [1.1.0.5] - User admin disconnected

Please use TNG FREE/LIVE version 1.1.0.8 or newer:

1. tng-1.1.0.8-password.rar
   
   Update procedure:
   
   • Stop TNG service.
   • Extract 'tng.exe' update to TNG folder and replace existing tng.exe file.
   • Start TNG service.
2. Also see: last TNG releases for 2012