How to check the rawdata under TNG?

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How to check the rawdata under TNG?

Postby Belinda Frick » Mon Nov 15, 2010 8:35 am

To check the rawdata that TNG is receiving, you need to enable logging of raw data:

  • TNG version and newer:

    How do I enable logging of rawdata?

  • TNG before version

    Please follow these steps:

    Log into TNG WebAdmin.
    Select 'General Settings' from the 'Home' page.
    You will need to enter the technical password, else the option
    you need will be greyed out.
    Go to 'PABX Interface' under 'Communication Configuration'
    and ticket 'Log raw data for the next hour to raw.txt'.
    The rawdata will be written in the log folder for the day,
    for example 'C:\Program Files\Datatex\tng\logs\20070227\raw.txt'.

  • Earlier versions:

    Please follow these steps:

    Stop TNG service
    Create a PABX3 folder in the DATATEX folder
    Copy PABX3.exe from the TNG cd(In the TOOLS -> PABX3 folder)
    into the PABX3 folder.
    Run the PABX3.exe program
    Configure PABX3 to your PABX requirements
    Under TOOLS -> VT100, check if you can see the rawdata
    (make a test call)
    If Create Rawdata is ticked(TOOLS -> Create Rawdata)
    a rawdata file will be written out. (This will be in
    C:\Program Files\Datatex\pabx3\Rawdata)
    Download the plugin from our website( into
    C:\Program Files\Datatex\pabx3\profiles\lib
    After you have checked the rawdata, Shutdown PABX3
    Copy the plugin to C:\Program Files\Datatex\tng\plugins
    Start TNG service.
Belinda Frick
Posts: 3801
Joined: Fri Nov 12, 2010 4:25 pm

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