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My extension list is blank

PostPosted: Fri Mar 02, 2012 10:12 am
by Belinda Frick
I configured all my extensions, when I go to Extension configuration it list no extensions numbers only the icon to delete the entries, see screenshot

TNG-extensions-blank.png

It looks like the extension file is corrupted. Because of the file corruption you will need to blank the file and add/import the extensions again. Please see forum post: How do I import extensions from a file into TNG?

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Re: My extension list is blank

PostPosted: Fri Jun 29, 2018 8:15 am
by Belinda Frick
This has also been noted after a power out, that no extensions displayed under extension configuration.

Power failure can also corrupt the tngext.dat and tngdept.dat files.

Follow the steps : How do I import extensions from a file into TNG?