My Phone book is blank. How do I recover my phonebook entry

[Belinda Frick]

The TNG phone book entries is stored in the 'destinations.txt' file, located in the TNG folder:

Code: Select all

C:\Program Files\datatex\tng

TNG has no option to deleted the entire phone book. You can only delete single entries - one at a time.

Possible reasons why the phone book is blank (phonebook entries missing):

• If the 'destinations.txt' file got deleted from the TNG folder. This can only be done manually or for example done by anti-virus software that saw it as a thread.
• If you re-installed TNG without uninstalling and backing up the older TNG folder. It will then replace the entire TNG folder (including the destinations.txt file) with blank files.
  
  Should you need to re-install/move TNG, please follow steps:
  How do I move/re-install TNG?

NOTE: If you already have a list of your phone numbers, you can use this list to create an import file, see forum post: How do I import/upload telephone numbers into TNG?