How to I replace my trunk value?

[Belinda Frick]

My PABX is not sending off a trunk number, therefore it is displayed in TNG as 'LINE'. TNG then interprets it as an internal call and it is not being costed.

You need to change the line/trunk value of 'LINE' to for example '0'.

• Create a text file with the name 'Rules.ini'.
  
  Add the following in the body of the file:
  

  Code: Select all

  [PluginRules]
Internal=1
0=LINE|EQUALS|LINE|0|TRUE

  
  
  This rule will check if the trunk/line value is 'LINE' and then change it to '0'.
  
  
• Installing the plugin rule:
  
  STOP the TNG service.
  
  Paste Rules.ini into your TNG plugins folder. (C:\Program files\datatex\tng\plugins).
  
  START the TNG service.