How do I blank the account codes?

[Belinda Frick]

Steps:

• Stop the TNG service/deamon:
  
  
  • Windows:
    START -> CONTROL PANEL -> ADMINISTRATIVE TOOLS -> SERVICES,
    click on TNG and then the 'stop' link.
  • Linux:
    See forum post: How do I stop and start the TNG service on LINUX?
• Navigate to the TNG data folder:
  
  
  • Windows:
    C:\Program Files\datatex\tng\data'
  • Linux:
    /opt/datatex/tng/data
• Create a backup folder, for example todays date.
  
  
• Once the TNG service/deamon is stopped, move the file 'tngaccounts.dat' to the backup folder.
  
  
• Start the TNG service/deamon:
  
  
  • Windows:
    START -> CONTROL PANEL -> ADMINISTRATIVE TOOLS -> SERVICES,
    click on TNG and then the 'start' link.
  • Linux:
    See forum post: How do I stop and start the TNG service on LINUX?
• Log into TNG.
  
  
• Go to 'Billing Account Settings' and check the display. It will be blank.

Also see: How do I add account codes?