failed to rename tng.exe

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

failed to rename tng.exe

Postby Belinda Frick » Thu Nov 28, 2013 9:59 am

Problem:

When I install TNG, I get the error message failed to rename C:\Program.....\tng.exe

Try the following:

The error message points to either:
  1. permission
  2. the install was not run as administrator
  3. the directory or tng.exe already existed and another user has access.

Please check that you have full install rights.
If TNG is not listed as a service, rename the 'datatex' folder.
Run the install as administrator.

If you still have issues, download the install from our website:
Latest update releases of TNG - as of 2013-08-01
TNG Update 1.1.1.12

If you still get the same errors your permission to install is still not in place.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

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