Duplicate calls in TNG
Posted: Wed Jun 03, 2015 2:39 pm
The call details in TNG is received from the PABX. For each call terminated, it should send a call record. You can set raw data to log permanently - refer to topic: How do I enable logging of rawdata?. This can then be confirmed in the raw data as per PABX.
Please note that to be a duplicate the following fields must have the same values:
DATE-TIME
EXT
NUMBER
LINE
DURATION
For explanation of possible duplicate calls see the following links:
Please note that to be a duplicate the following fields must have the same values:
DATE-TIME
EXT
NUMBER
LINE
DURATION
For explanation of possible duplicate calls see the following links:
- Ericsson
Conference calls and Call forwarding OR Duplicate
Ericsson: Duplicate calls on same extension - Asterisk
TNG Asterisk and speeddials - Found on Panasonic but can also be for other PABX units:
Duplicated calls in Topaz