Can TNG receive call details from NEC NS500?

Moderators: Leon van Heerden, Lee Hendricks, Luanda_Junzi, Belinda Frick

Can TNG receive call details from NEC NS500?

Postby Belinda Frick » Fri Mar 04, 2016 10:36 am


To test if your PABX is sending of call details, first use hyperterminal or putty to connect to the IP and port - enter the login and password. You should then get call details. If not, you need to first sort out this issue with the PABX support before continuing.


  1. Under 'Communication Configuration' select 'Network'.

  2. Enter the IP and port of the PABX to get SMDR data.

  3. In the 'Authentication Information' block enter:
    on the first line the login, press enter key
    on the second line enter the password.

  4. Select PERMANENT for the option 'Write raw data to raw.txt'. This will create a file with all data received from the IP and port and write it to a folder of today's date in the path:
    Code: Select all
    C:\Program Files (x86)\Datatex\tng\logs

  5. Select the plugin for NEC SL1000 as per post:
    Re: Tng on a NEC SL1000

  6. Go to the 'Call List' page.
    Make a test phone call. When the call is terminated, you should see the entry.
    If not, investigate the raw.txt and tng.log
Belinda Frick
Posts: 3614
Joined: Fri Nov 12, 2010 4:25 pm

Return to Support Archive's (TNG)

Who is online

Users browsing this forum: No registered users and 1 guest