Can TNG receive call details from NEC NS500?

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Can TNG receive call details from NEC NS500?

Postby Belinda Frick » Fri Mar 04, 2016 10:36 am

REQUIRED:

To test if your PABX is sending of call details, first use hyperterminal or putty to connect to the IP and port - enter the login and password. You should then get call details. If not, you need to first sort out this issue with the PABX support before continuing.

STEPS:

  1. Under 'Communication Configuration' select 'Network'.

  2. Enter the IP and port of the PABX to get SMDR data.

  3. In the 'Authentication Information' block enter:
    on the first line the login, press enter key
    on the second line enter the password.

  4. Select PERMANENT for the option 'Write raw data to raw.txt'. This will create a file with all data received from the IP and port and write it to a folder of today's date in the path:
    Code: Select all
    C:\Program Files (x86)\Datatex\tng\logs


  5. Select the plugin for NEC SL1000 as per post:
    Re: Tng on a NEC SL1000

  6. Go to the 'Call List' page.
    Make a test phone call. When the call is terminated, you should see the entry.
    If not, investigate the raw.txt and tng.log
Belinda Frick
 
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Joined: Fri Nov 12, 2010 4:25 pm

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