TNG for Asterisk: database damaged

Moderators: Leon van Heerden, Lee Hendricks, Luanda_Junzi, Belinda Frick

TNG for Asterisk: database damaged

Postby Belinda Frick » Fri Dec 02, 2016 10:01 am

My database is damaged and I need to blank it and re-import the call data.

There are 2 options:

  1. Re-import the same master.csv file TNG previously processed:

    TNG will move the master.csv file to the PROCESSED folder.
    If you have access to the folder 'C:\Program Files (x86)\Datatex\tng\processed',
    for re-import refer to forum post: How do I re-import Asterisk CSV files?

    NOTE: Before starting the import you will need to blank the damaged database,
    refer to forum post: How do I blank the TNG call details?

  2. Use SQL to extract call details for a date range from the Asterisk database:

    Import historic data into TNG 4*
Belinda Frick
 
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Joined: Fri Nov 12, 2010 4:25 pm

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