Plugin: 3CX version 14

[Belinda Frick]

PABX output format:

CDR file

Field names and sequence:

historyid,callid,duration,time-start,time-answered,time-end,reason-terminated,from-no,to-no,from-dn,to-dn,dial-no,reason-changed,final-number,final-dn,bill-code,bill-rate ,bill-cost,bill-name,chain,from-type,to-type,final-type,from-dispname,to-dispname,final-dispname,
outgoing normal

Example of raw data:

Outgoing call:

Call 3703,00000BEB9273C926_3159,0.00:00:04,2016/04/29 11:18,2016/04/29 11:18,2016/04/29 11:18,TerminatedByDst,Ext.576,27716800339,576,10000,716800339,,,,,1,0,7,default,Chain: Ext.576;0716800339;,Extension,Line,,Paul Slabbert,27716800339,
outgoing unanswered,,,,,,,,,,,,,,,,,,,,,,,,,,

Plugin:

P3CX.rar

Configuration required:

1. Also add this line on your rules.ini file
   
   

   Code: Select all

   2=NUMBER|STARTS|27|0|FALSE

   
   
   It strips of extra 27. This file is in the 'C:\Program Files (x86)\Datatex\tng\plugins' folder.
   
   
2. NOTE: Place P3cx.dll in the folder :
   C:\Program Files (x86)\Datatex\tng\plugins
   
   STOP/START then TNG service.
   
   You then need to log into TNG as 'admin'.
   Select 'General Settings' (and enter technical password - else no access to update any settings)
   Under 'Communication Configuration' select 'P3CX' from the drop-down for Plugins.
   Click on Apply to save.
   
   
3. Check the version number.
   It must be at least : 2016.05.05.1

[Leon van Heerden]

Version 2017.07.24.1
* Added 3cx.ini in the folder where the application executed from.
This file contains the default date format. If the date format in the rawdata and this file is not the same, the current system date and time is used when it tries to read the START, END and ANSWER dates.

Code: Select all

OPTIONS
DateFormat=YYYY-MM-DD


Ensure that you change this format to the same format from the rawdata file.

* Added Ring Time Calculations
* Added unanswered Call check on transferred incoming call.
* Added extra LineSet and Line Checks for other LINE variables to help show Outgoing calls.

Version 2018.09.12.1
* Added the date format to the ring-time calculations.

P3CX-20180912.rar