Plugin: 3CX version 14

Moderators: Leon van Heerden, Lee Hendricks, Luanda_Junzi, Belinda Frick

Plugin: 3CX version 14

Postby Belinda Frick » Fri Jul 21, 2017 10:50 am

PABX output format:

CDR file

Field names and sequence:

historyid,callid,duration,time-start,time-answered,time-end,reason-terminated,from-no,to-no,from-dn,to-dn,dial-no,reason-changed,final-number,final-dn,bill-code,bill-rate ,bill-cost,bill-name,chain,from-type,to-type,final-type,from-dispname,to-dispname,final-dispname,
outgoing normal

Example of raw data:

Outgoing call:

Call 3703,00000BEB9273C926_3159,0.00:00:04,2016/04/29 11:18,2016/04/29 11:18,2016/04/29 11:18,TerminatedByDst,Ext.576,27716800339,576,10000,716800339,,,,,1,0,7,default,Chain: Ext.576;0716800339;,Extension,Line,,Paul Slabbert,27716800339,
outgoing unanswered,,,,,,,,,,,,,,,,,,,,,,,,,,


Configuration required:

  1. Also add this line on your rules.ini file

    Code: Select all

    It strips of extra 27. This file is in the 'C:\Program Files (x86)\Datatex\tng\plugins' folder.

  2. NOTE: Place P3cx.dll in the folder :
    C:\Program Files (x86)\Datatex\tng\plugins

    STOP/START then TNG service.

    You then need to log into TNG as 'admin'.
    Select 'General Settings' (and enter technical password - else no access to update any settings)
    Under 'Communication Configuration' select 'P3CX' from the drop-down for Plugins.
    Click on Apply to save.

  3. Check the version number.
    It must be at least : 2016.05.05.1
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Belinda Frick
Posts: 3558
Joined: Fri Nov 12, 2010 4:25 pm

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